FAQ's

How do I wash bamboo clothing? 

Gentle Cold machine wash. Do not Bleach. Fast drying on the line, or low heat in tumble dryer. Warm iron, however is wrinkle resistant.

Where is Witjuti bamboo clothing made? 

Witjuti is an Australian Designed brand. We source the Bamboo Fibre, Fabric and Manufacturing in the Sichuan Province, China. Sichuan is a province of the People's Republic of China, located in the southwest of the country.  This is where the bamboo is native to and after visiting there in 2010 we found here was where they have best quality in bamboo fabric and manufacturing. They  are manufactured under a healthy environment, monitored by ILO conventions and Fair Wear Code. The company staff works easily and safely.

Can I get a fabric sample?

Yes, go to our Sample Request page, and fill in your details. We will send you a sample of the fabric and in the colour of your choice within a week at no charge.

How do I keep in touch with new products and special offers?

Make sure if you are on facebook you like our page,

or sign up to our newsletter here>

Do you have a size guide? 

Yes find our Size chart here. Our sizes are based on Australian Standard Sizing.

If I wear your range while pregnant, will it change shape / size?

No

Do you sell gift vouchers?

Yes, please email us and we can arrange a Gift Voucher for you.

Can I buy items tax-free (no GST) if I live outside of Australia?

Yes if you place an order on our online store from overseas it will automatically deduct GST.

Do you exchange if size is wrong?

Yes, see our T&C Page for information on how to exchange

What if I don’t like what I have received?

We offer a 100% Money Back Guarantee!

Witjuti would like you to be completely satisfied with your purchase. If for some reason an item is not what you expected you may return the item for a refund or exchange. Please note that freight charges will only be refunded or credited if the return is a result of our error. See our T&C page for more details.

What methods of payment do you accept?

Paypal, Credit Card, and Bank Transfer

How much is postage?

All orders shipped to Australia & NZ are a flat rate of $8.00. International Postage Costs will be quoted at check out.

Do you Wholesale?

Yes please go to our wholesale page for more information.

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